Privacy Policy
Effective Date: [11-August-2025]
Last Updated: [11-August-2025]
Ludhiana Steel Rolling Mills (“LSR Group”) values your trust and is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website www.ludhianasteel.com, interact with our online services, or communicate with us through other channels.
By using our website or providing your personal data, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information – Your name, company name, address, email address, and phone number when you submit enquiries, request quotations, or correspond with us.
Business Information – Details related to orders, purchase contracts, invoices, and business transactions.
Technical Information – Your IP address, browser type, device details, and website usage statistics collected via cookies, tracking technologies, or analytics tools.
2. How We Use Your Information
Ludhiana Steel Rolling Mills may use your information for the following purposes:
To respond to your enquiries and provide product or service information.
To process and fulfil orders, contracts, or service requests.
To send you important updates regarding our steel products, policies, or operational changes.
To improve our website performance, customer support, and product offerings.
To comply with legal, regulatory, and contractual obligations.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data with:
Authorized personnel within LSR Group, including Ludhiana Steel Rolling Mills.
Trusted service providers who assist with website hosting, payment processing, marketing, or logistics — under strict confidentiality agreements.
Regulatory authorities or government agencies when required by law or to protect our legal rights.
4. Data Security
We implement physical, electronic, and procedural safeguards to protect your personal data against unauthorized access, disclosure, or misuse. While we take reasonable steps to ensure security, no method of internet transmission is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights
You have the right to:
Request a copy of the personal data we hold about you.
Request correction, updating, or deletion of your data.
Withdraw consent for marketing communications at any time.
To exercise these rights, please email us at info@ludhianasteel.com.
6. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content.
You can disable cookies in your browser settings, but some site features may not function as intended.
7. Policy Updates
Ludhiana Steel Rolling Mills reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with the revised “Last Updated” date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:
Ludhiana Steel Rolling Mills
Head Office: Opp. Dhandari Railway Station, G.T. Road, Ludhiana – 141010, Punjab, India
Email: info@ludhianasteel.com
Phone: +91-161-5266000, +91 99149 99222